1. Introduction

Welcome to Knives Tratina Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website knivestratinashop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Our shop specializes in premium knife-making supplies for bladesmiths and crafting enthusiasts worldwide.

2. User Responsibilities

2.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.

2.2 Legal Compliance

You agree to comply with all applicable laws regarding the purchase, possession, and use of knife-making products in your jurisdiction. Certain products may be restricted in some areas.

2.3 Accurate Information

You must provide accurate, current, and complete information during the ordering process and promptly update your information if changes occur.

3. Products and Services

3.1 Product Descriptions

We offer various knife-making supplies including but not limited to:

  • Knife blanks in multiple size categories (3-5 7/8″, 6-7 7/8″, 8-9 7/8″, 10″+)
  • Specialty blades (Bowie knives, clip point knives, folding blades)
  • Knife-making kits and components (handles, pins)
  • Accessories (machetes, straight razors, strops, lanyards & beads)

We strive for accurate product descriptions but cannot guarantee colors will display exactly as shown due to monitor variations.

3.2 Product Use

Our products are intended for responsible knife-making enthusiasts. You assume all risks associated with the handling and use of sharp tools and materials.

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). Order confirmation does not constitute acceptance; we reserve the right to refuse orders.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is due at time of purchase. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing

Prices are in USD and subject to change without notice. You are responsible for any applicable taxes, customs, or import duties.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipment
  • Free Shipping: Via EMS for orders over $50, 15-25 business days after shipment

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

5.2 Delivery Responsibility

Risk of loss passes to you upon delivery. You are responsible for inspecting shipments for damage and notifying us immediately of any issues.

6. Returns and Refunds

6.1 Return Policy

We accept returns/exchanges within 15 days of receipt. Items must be:

  • Unused and in original condition
  • In original packaging
  • Accompanied by proof of purchase

6.2 Non-Returnable Items

The following cannot be returned:

  • Opened/used knife-making kits
  • Used/altered supplies (handles, pins, etc.)
  • Custom orders/special requests
  • Items marked “final sale”

6.3 Return Process

Contact us at [email protected] within 15 days with:

  • Order number and date
  • Product details
  • Reason for return
  • Preferred resolution

Ship returns to: Knives Tratina Shop Returns Department, 262 Mitchell Street, Groton, US 06340

6.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable unless due to our error.

7. Intellectual Property

All content on our website (text, graphics, logos, images) is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Liability

We are not liable for any injury, damage, or loss resulting from the use or misuse of our products. Proper safety precautions should always be followed when working with sharp tools.

8.2 Website Use

We are not liable for any damages arising from website use or inability to use the site. We do not guarantee uninterrupted or error-free operation.

8.3 Force Majeure

We are not liable for delays or failures in performance resulting from events beyond our reasonable control (natural disasters, wars, etc.).

9. General Provisions

9.1 Changes to Terms

We may modify these terms at any time. Continued use after changes constitutes acceptance.

9.2 Governing Law

These terms are governed by the laws of the State of Connecticut, USA.

9.3 Severability

If any provision is found invalid, the remaining provisions remain in full effect.

9.4 Contact Information

For questions about these terms, contact us at [email protected] or 262 Mitchell Street, Groton, US 06340.