At Knives Tratina Shop (“we,” “us,” or “our”), we value the trust our community of bladesmiths, knife makers, and outdoor enthusiasts places in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knivestratinashop.com or purchase our premium knife blanks and crafting supplies.

1. Information We Collect

We collect information to provide better services to all our customers:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number (optional for shipping purposes).
  • Technical Data: We automatically collect IP addresses, browser type, operating system, referring URLs, and browsing behavior on our site.
  • Communication Data: When you contact our support team, we retain records of your communications.
  • Preference Data: Information about your product interests and purchase history to improve your shopping experience.

2. How We Use Your Information

As craftsmen serving craftsmen, we use your information responsibly:

  • To process and fulfill your orders for knife blanks, blades, and making supplies
  • To provide customer support for your knife-making projects
  • To improve our products and website functionality
  • To send order confirmations, shipping notifications, and service-related communications
  • To detect and prevent fraud (especially important for high-value Damascus steel products)
  • For legal compliance and to protect our rights and the rights of our customers

3. Data Sharing and Disclosure

We treat your information with the same care we apply to crafting fine blades:

  • Service Providers: We share information with trusted third parties who assist in payment processing (Visa, MasterCard, PayPal), shipping carriers, and IT services, all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
  • Never Sold: We do not sell your personal information to third parties.

4. Data Storage and Security

We implement security measures worthy of protecting premium blade-making materials:

  • All transactions are encrypted using SSL technology
  • Payment information is processed through PCI DSS Level 1 compliant gateways
  • Regular security audits of our systems
  • Data is stored on secure servers with limited access
  • We retain personal information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

As a valued member of our knife-making community, you have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data, subject to legal requirements
  • Opt-out of marketing communications
  • Request restriction of processing your information
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses these tools to enhance your shopping experience:

  • Essential Cookies: Necessary for site functionality, such as maintaining your shopping cart
  • Analytics Cookies: Help us understand how customers use our site to improve our offerings
  • Preference Cookies: Remember your preferences for a personalized experience
  • Advertising Cookies: Used to show relevant ads for knife-making supplies (you may opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve a global community of blade enthusiasts (excluding certain Asian and remote regions), your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our products and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our shop evolves. Significant changes will be communicated through our website or email. We encourage you to review this policy periodically.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Knives Tratina Shop
262 Mitchell Street
Groton, US 06340
Email: [email protected]

Thank you for trusting Knives Tratina Shop with your knife-making journey. We handle your personal information with the same precision and care we apply to crafting our premium knife blanks and blades.